Shipping policy

Effective Date: [Insert Date]

1. Shipping Regions

We currently ship within Canada and the United States.
We’re working to expand international delivery soon.

2. Processing Time

Orders are processed within 2–4 business days after payment is confirmed.
You’ll receive a confirmation email with tracking details once your order ships.

3. Estimated Delivery

• Canada: 3–7 business days

• United States: 7–12 business days
  Delivery times may vary due to weather, holidays, or carrier delays.

4. Shipping Rates

• Free shipping on orders over $50 CAD

• Flat rate $7 CAD for orders under $50 CAD
  All rates and currencies are shown in Canadian dollars (CAD).

5. Tracking Orders

Once your order ships, you’ll receive an email with a tracking number and link to monitor your shipment’s progress.

6. Missing or Delayed Orders

If your order hasn’t arrived after the estimated delivery time, please contact support@closer-on-purpose.com.
We’ll help you track the shipment and resolve any issues promptly.

7. Damaged Packages

If your order arrives damaged, please email us within 7 days of delivery with your order number and photos of the issue.
We’ll arrange a replacement or refund right away.

8. Returns

For returns and exchanges, please refer to our Refund Policy (or Shipping & Returns Policy) for full details.

9. Contact

Questions about shipping?
Email us at support@closer-on-purpose.com.